I have selected 2-3 top candidates. How do I decide now?
If you have a good impression after the initial contact with your prospective pet sitter, arrange for a first meeting and a trial session.
If you feel that your pet is comfortable with the pet sitter and everything fits well overall, you can discuss with the pet sitter how often you need pet care a
Do I have to pay for a trial session?
It is best to agree in advance with your pet sitter whether and how much you should pay for the trial session.
Usually, 30-60 minutes are enough to see the quality of the work and if your pet gets along with the pet sitter.
If the trial session lasts longer, it should of course be paid for.
I have found the right person. What happens next?
First of all, congratulations on finding the right pet care!
Next, discuss details with your new pet sitter, such as wage rate, working hours, vacation times, etc. You can find more helpful information here: How to hire a pet sitter?
How can I save suitable pet sitters for later on my favorites list?
If you save suitable pet sitters for later in your favorites list, you can compare them later and choose the best ones. To save a pet sitter to your favorites list, click the heart symbol 💚 on the profile picture.Your favorites list can be found later as follows:
Log in to Petsitting24.
How do I find the right pet sitter as quickly as possible?
Before you start looking for the right pet care, consider the type and duration of the care you need. Does the pet sitter need special knowledge or a lot of experience?
Once you have a clear idea, you can start your search on Petsitting24 and create a job offer. Provide as much detail as possible
How does the contact process between me and the pet sitter work?
To contact pet sitters, a small fee is required. After that, you can use our platform to its full extent: you can send unlimited messages, respond to applications, and view full profiles and documents of the pet sitters. You can write to suitable pet sitters using the messaging function on our platf
I cannot contact pet sitters. What should I do?
To contact pet sitters and respond to applications, you need to be a premium member. Learn more about the many benefits of premium membership and our terms and conditions here: Prices and Conditions
If you are already a premium member, check if you mistakenly registered as a pet sitter. If this i
There are only a few pet sitters in my area. What can I do?
Expand search criteria: Increase the search radius or use alternative postcodes. Many pet sitters are flexible and willing to travel a certain distance.
Check your filters: Make sure that no filters are set that are too strict and limit the number of pet sitters displayed.
Log in
Why is no one responding to my ad?
The more complete your job offer is, the more likely you are to receive suitable applications. Pet sitters also want to get a complete picture of you so they can apply for appropriate jobs. Therefore, first check your job offer and fill it out as completely as possible:
Upload a photo of yo
Why am I receiving unsuitable applications?
The more detailed and accurate your job offer is, the better pet sitters can assess if it suits them. Therefore, we recommend filling out your job offer as precisely as possible to receive suitable applications.
Useful additions for your job offer might include:
Frequency of assignments and
Do I need to search for pet sitters myself, or is it enough to just look at the applications for my job offer?
After registering, you will usually receive your first applications within a short time. Often, there are already suitable pet sitters among them, so you don't need to search further. However, if you find that you have received too few or no suitable applications, it might be worthwhile to search fo
Where can I see sent messages?
You can view your sent messages at any time in your personal messages section.
To do this, follow these steps:
Log in to Petsitting24.
Open your Messages.
Click on "Inbox" and select "Sent".
Here you will find all your sent messages.
I receive emails that I have new messages. How do I read these messages?
To read messages in your inbox on Petsitting24, follow these steps:
Log in to Petsitting24.
Open your Messages.
New messages are marked with a red circle 🔴.
Click on a message to read it.
How do I enable/disable email notifications about new members in my area?
You can enable or disable email notifications at any time.To do this, follow these steps:
Log in to Petsitting24.
Open your Settings.
Click on "Edit" in the "Notifications" section.
Check or uncheck the option “New profiles/jobs in the area”.
Confirm by clicking "Save".
How can I rate my pet sitter on Petsitting24?
To rate a pet sitter on Petsitting24, follow these steps:
Log in to Petsitting24.
Open the pet sitter's profile.
Click on the "Rate" button, and the rating function will appear.
Give your ⭐ star rating and enter a comment.
Confirm by clicking "Publish".
How does the automatic cancellation function work?
If you are not interested in an application, you can use the automatic rejection function. This way, you don't have to formulate a rejection yourself. The pet sitter will receive a message from us informing them that you are not interested.
To send an automatic rejection, follow these steps:
