Back

I received an e-mail about a special promotion, but the prices are without discount. What can I do?

Each e-mail with a voucher promotion contains the button "Redeem Discount".
Important: You can only redeem the discount if you click on the "Redeem Discount" button. You will then be taken directly to the payment page where you can see the price and the discount.

To redeem the discount, follow these steps:

  1. Log in to Petsitting24.
  2. Go to your e-mail inbox and click on "Redeem Discount" in the e-mail you received from us. You will be directed to the payment page in your account on Petsitting24, where you should see all prices, including the discount.
  3. Click on the discounted price plan of your choice.
  4. Select your payment method and complete the payment.