I haven't received an activation link by e-mail. What do I have to do?
If you have signed up, but not received an activation link by e-mail, this can have various causes:
The e-mail could have ended up in your spam folder. Check the spam folder in your e-mail programme and mark the e-mail as "non-spam".
You may have mistyped your e-mail address. In that case, s
I cannot log in or have forgotten my password. What should I do?
If you cannot log in, there could be various reasons.
First, rule out all potential issues:
Check whether your e-mail address and password are spelled correctly.
Pay attention to upper and lower case and check whether the Caps-Lock key is active.
If you still cannot log in, you can re
How do I change my email address?
To change your email address, follow these steps:
Log in to Petsitting24
Open "Settings".
Click on "Edit" next to "Email Address".
Enter your desired email address.
Confirm by clicking "Save".
You will then receive an activation link at your new email address.
How do I delete my account?
To delete your account, follow these steps:
Log in to Petsitting24
Open "Settings".
Click on "Delete Account" at the very bottom.
Confirm with "Delete account".
Please note that your account is then completely deleted and we can no longer restore it
How do I report a user?
We are determined to make Petsitting24 safe and trustworthy for all users. While we proactively review profiles, there may be rare occasions when unchecked content gets published. Therefore, we appreciate your help in making our platform safer.
To report an inappropriate profile or job offer:
Image guidelines: Tips for your profile photo
First impressions count: Here you will find our picture guidelines and tips on how to get the best out of your profile picture.
